ABOUT US
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1. Appointments?
Our office are open from 7:00 a.m. to 6:00 p.m. Monday through Friday; By
appointment only on Saturday; and as needed for acute problems only. Out of
necessity for efficiency, we work by appointment. We urge that you be on time for
your appointments. If you cannot keep your appointments, please notify us as soon
as possible. We do accept walk-in patients, but will give priority to those who have
scheduled appointments. When you come for your office visit, we request that you
bring current medications you are taking. Please arrive 15 minutes before your
scheduled appointment time so you can complete the necessary paperwork.
2. Telephone Calls?
Please call during regular office hours with non-emergency questions. As with any
busy office, our phones can be extremely busy. We apologize if this causes any
inconvenience. Calls are coordinated by our clinical staff. They are trained to answer
some of your questions. Others may need to be discussed with your doctor, and our
staff will notify you of your dentist's recommendations. To assist the dentist, please be
as specific as possible with your questions and messages. We will return phone calls
after the morning and afternoon office sessions. On evenings, weekends and
holidays, one of our dentists is always available. Call our office numbers and you will
reach our answering service. The answering service can reach the physician on call
with your message. Your call should be returned within 20 minutes. In addition, you
may leave a message for the office staff for the next business day.
3. Dental Laboratory and Radiology Services?
For your convenience, Goodyear General Dentistry has dental lab and x-ray services
on site. X-rays are interpreted by board certified dentists.
4. Work/School Excuses?
After being seen in the office for your problem, if you are in need of an excuse for
work-school, we will gladly provide one with the information concerning your illness or
injury.
5. Financial Policy and Insurance?
Reasonable fees are important when it comes to dental care. We perform annual
in-depth evaluations of our fees. We feel this fee schedule is reasonable and
responsible. We cannot guarantee what part of services will be covered by insurance,
but we will assist you in any way we can. However, you are ultimately responsible for
your medical expenses and we will expect you pay on balances not covered by your
insurance. Patients are requested to bring their insurance cards to their initial visit. As
a courtesy to our patients, we will submit a claim to your insurance carrier for services
performed at our facility, provided you have given us all of the necessary information.
Co-payments, deductibles, and non-covered charges are payable at the time of
service. Please come to the office prepared to pay a portion of your charges. For
your convenience, we accept payment by cash, check, MasterCard, and Visa.
We participate with the following insurance carriers: Delta, MetLife, Guardian, Cigna,
Aetna, Arizona Health Care Cost Containment System (AHCCCS), Banner, Blue
Shield, Capital Blue Cross, Medicare, Senior Blue, Medical Assistance, Keystone
Health Plan Central, Geisinger Health Plan, Health America, Susquehanna Health
Care, Champus and many other.
Please discuss any questions regarding financial difficulties with our staff early in your
treatment so that appropriate payment arrangements can be made on your behalf.
6. Release of medical Information?
Our staff has the duty of confidentiality to the patient with regard to their medical
records. The release of any information obtained within the course of the
patient-physician relationship is prohibited without a signed medical release from the
patient or his guardian.
Privacy Practices for Goodyear General Dentistry, P.C.
We hope that you have found this information to be helpful in explaining our
policies. Should you have any further questions, please feel free to contact
our Practice Administrator at 623-536 0044.
Our office are open from 7:00 a.m. to 6:00 p.m. Monday through Friday; By
appointment only on Saturday; and as needed for acute problems only. Out of
necessity for efficiency, we work by appointment. We urge that you be on time for
your appointments. If you cannot keep your appointments, please notify us as soon
as possible. We do accept walk-in patients, but will give priority to those who have
scheduled appointments. When you come for your office visit, we request that you
bring current medications you are taking. Please arrive 15 minutes before your
scheduled appointment time so you can complete the necessary paperwork.
2. Telephone Calls?
Please call during regular office hours with non-emergency questions. As with any
busy office, our phones can be extremely busy. We apologize if this causes any
inconvenience. Calls are coordinated by our clinical staff. They are trained to answer
some of your questions. Others may need to be discussed with your doctor, and our
staff will notify you of your dentist's recommendations. To assist the dentist, please be
as specific as possible with your questions and messages. We will return phone calls
after the morning and afternoon office sessions. On evenings, weekends and
holidays, one of our dentists is always available. Call our office numbers and you will
reach our answering service. The answering service can reach the physician on call
with your message. Your call should be returned within 20 minutes. In addition, you
may leave a message for the office staff for the next business day.
3. Dental Laboratory and Radiology Services?
For your convenience, Goodyear General Dentistry has dental lab and x-ray services
on site. X-rays are interpreted by board certified dentists.
4. Work/School Excuses?
After being seen in the office for your problem, if you are in need of an excuse for
work-school, we will gladly provide one with the information concerning your illness or
injury.
5. Financial Policy and Insurance?
Reasonable fees are important when it comes to dental care. We perform annual
in-depth evaluations of our fees. We feel this fee schedule is reasonable and
responsible. We cannot guarantee what part of services will be covered by insurance,
but we will assist you in any way we can. However, you are ultimately responsible for
your medical expenses and we will expect you pay on balances not covered by your
insurance. Patients are requested to bring their insurance cards to their initial visit. As
a courtesy to our patients, we will submit a claim to your insurance carrier for services
performed at our facility, provided you have given us all of the necessary information.
Co-payments, deductibles, and non-covered charges are payable at the time of
service. Please come to the office prepared to pay a portion of your charges. For
your convenience, we accept payment by cash, check, MasterCard, and Visa.
We participate with the following insurance carriers: Delta, MetLife, Guardian, Cigna,
Aetna, Arizona Health Care Cost Containment System (AHCCCS), Banner, Blue
Shield, Capital Blue Cross, Medicare, Senior Blue, Medical Assistance, Keystone
Health Plan Central, Geisinger Health Plan, Health America, Susquehanna Health
Care, Champus and many other.
Please discuss any questions regarding financial difficulties with our staff early in your
treatment so that appropriate payment arrangements can be made on your behalf.
6. Release of medical Information?
Our staff has the duty of confidentiality to the patient with regard to their medical
records. The release of any information obtained within the course of the
patient-physician relationship is prohibited without a signed medical release from the
patient or his guardian.
Privacy Practices for Goodyear General Dentistry, P.C.
We hope that you have found this information to be helpful in explaining our
policies. Should you have any further questions, please feel free to contact
our Practice Administrator at 623-536 0044.
GOODYEAR GENERAL DENTISTRY
SAMER SAFADI, D.D.S., M.S.
SAMER SAFADI, D.D.S., M.S.
1616 N. Litchfield Rd, Ste 150 Goodyear, Arizona 85338 Phone (623) 536 0044 e-mail: dentist@ssafadi.com |
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